Inactive Accounts in QuickBooks - How & WhySometimes people want to delete an account, and find that they can't. In this case, they must make the account inactive. If the account was created in error, and if there are some transactions in it, consider deleting the transactions and re-entering them again in the new register. Another option is to scroll through them in the Write Checks screen and change their account at the top from the wrong account to the right one. When the register is empty, QuickBooks will let you delete it from the Chart of Accounts. You might be tempted to void the transactions, but this is probably not the best choice. In case you voided transactions that should have been reversed, enter them again, using the same exact information. When they are all re-entered, you can delete the voided ones, then make reversing entries in the open period to offset the transactions you re-entered. This will bring the account to a zero balance. Note: if you voided transactions from a closed period that were also reconciled, contact me or another QuickBooks professional. This kind of problem is outside the scope of an internet article. If you realize that you can't delete the account, make it inactive and hide it: 1. Go to the Chart of Accounts, highlight the account, right click, and select Make Account Inactive. 2. At the bottom of the Chart of Accounts, click the button that says Account. Select the option saying Hide Inactive Accounts. The account is now out of your view, and it retains the important information. Sometimes people get stressed about making accounts inactive, because they would rather delete them. Inactive accounts are no big deal. Everybody’s QuickBooks file has them, or will have them. Inactive accounts are a fact of life in QuickBooks.
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